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COVID-19 – Health Professionals

Last updated: March 8, 2022

In addition to the information below, please also refer to the general COVID-19 information webpage and information for workplaces.


Case and Contact Guidance
COVID-19 Vaccine Information
COVID-19, Pregnancy and Infant Feeding
General COVID-19 Resources for Healthcare Workers
Environmental Cleaning & Infection Control
Personal Protective Equipment
Lab Testing Guidelines
Resources for Pharmacies


COVID-19 Vaccine Information

Healthcare providers are essential to the success of the COVID-19 vaccination campaign. As a healthcare provider, you have the opportunity to educate your patients on the facts about the COVID-19 vaccines. This can motivate patients to make an informed choice for their health.

Education Documents
Guidance for Special Populations
Addressing Vaccine Hesitancy
Addressing Needle Anxiety
COVID-19 Vaccine Information  – General Public Resources

Healthcare Provider Education Documents

The first step in educating patients on the COVID-19 vaccine is to become educated yourself. The Ministry of Health has created educations documents for healthcare providers to assist in your practice:

General

Myocarditis/Pericarditis Resources

Second dose guidance for individuals who received a first dose of AstraZeneca

Counselling Special Populations on Receiving the COVID-19 Vaccine

There are specific populations that may not be able to receive the COVID-19 vaccine. This may be due to an allergy to a component of the vaccine. It may also be the case that a population was not involved in the clinical trials and information may not be available about the outcomes of receiving the vaccine for those individuals.

Addressing Vaccine Hesitancy

Healthcare providers play a key role in addressing vaccine hesitancy. It is your role to assist patients in weighing the risks and benefits to receiving the COVID-19 vaccine. Some strategies to consider when addressing vaccine hesitancy include:

  • Honesty and transparency about the risks of receiving the COVID-19 vaccine
  • Provide facts about the COVID-19 vaccine
  • Highlight consequences of not receiving the COVID-19 vaccine
  • Explain benefits to receiving the COVID-19 vaccine

Resources to Assist with Vaccine Hesitancy

Resources to Assist with Needle Anxiety

Needle Related Fainting
Needle Fear 
Improving the vaccine experience
Preparing for your COVID-19 vaccine

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Patient Screening

COVID-19 Reference Document for Symptoms
COVID-19 Patient Screening Guidance Document
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COVID-19, Pregnancy and Infant Feeding 

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General COVID-19 Resources for Healthcare Workers

The Ministry of Health can be contacted through the Health Care Provider Hotline for policy guidance related to COVID-19 at 1-866-212-2272. 

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Environmental Cleaning & Infection Control

Cleaning for COVID-19 is the same for other contact/droplet viruses, like influenza.  Additional precautions may be recommended based upon a risk assessment. 

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Personal Protective Equipment (PPE)

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Lab Testing Guidelines

Refer to Public Health Ontario for information on the COVID-19 lab requisition, specimen collection and handling and turnaround time. 

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Resources for Pharmacies

Walk in Calendar: COVID-19 Vaccine Clinic

Healthcare Professionals – Alerts

Third Dose Recommendations

COVID-19 HRC and testing document

Immunizations, Vaccines, and Cold Chains

Executive Officer Communications

Participating Pharmacies (Per Ontario Records)

COVID-19 Testing & Test Locations

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