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Terms of Use

Please read the entire disclaimer carefully.

On this page…

Social Media


Information available on this site is provided for general information purposes and is not compiled or presented for the purposes of diagnosing or treating any health related condition or concern, or for any other purpose which requires consultation with a qualified health care professional. Please do not rely upon this information for any of these purposes. Instead, we recommend that you consult a qualified health care professional to meet your personal health care needs.

At certain places in this website, links to other Internet addresses can be accessed. Such external Internet addresses contain information created, published, maintained or otherwise posted by institutions or organizations independent of Peterborough Public Health. Thus, no guarantee can be made as to their accuracy or availability.

Serving you through Social Media

We welcome your participation on our social media platforms: Twitter, Instagram, YouTube, and Facebook.  These platforms are monitored regularly during business hours Monday through Friday, 8:30 a.m. to 4:30 p.m. Comments outside of business hours will be reviewed the following business day.

Peterborough Public Health’s use of social media is intended to enhance our communication and encourage community engagement – not to replace normal Peterborough Public Health business processes. If you would like to request a public health service, please contact us at 705-743-1000 or toll free at 1-877-743-0101, or fill out the online form on our Contact Us webpage.

Rules of Participation

Peterborough Public Health welcomes respectful comments on our social media channels.

Peterborough Public Health reserves the right to remove any content that:

  • Includes false, misleading information
  • Does not relate to the initial post
  • Includes spam or repeated comments
  • Provides the personal information of individuals
  • Promotes, perpetuates or fosters discrimination on the basis of race, creed, colour, age, religion, gender, marital status, status with regard to public assistance, nationality, physical or mental disability or sexual orientation
  • Is a personal attack on an individual or specific group
  • Is profane or abusive
  • Is sexually explicit or links to content that is sexually explicit
  • Conducts or encourages illegal activity
  • Is commercial in nature and is attempting to advertise, promote or sell products or services of an individual or an individual business
  • May tend to compromise the safety or security of the public or public systems
  • Violates a legal ownership interest of another party
  • Violating privacy legislation, including discussion of items in closed session meetings
  • Does not comply with municipal, provincial or federal legislation
  • Promotes an individual religion or religious service.

Notwithstanding the criteria listed above, Peterborough Public Health reserves the right to post, refuse to post, or remove, any content from its social media at any time, without notice and to block repeat offenders.

Zero Tolerance

Respect is a core value of Peterborough Public Health. This drives our commitment to professionalism and effective communication.

We are pleased to take your calls and emails and posts but Peterborough Public Health has zero tolerance for anyone who uses profane, abusive or disrespectful language or images. Any such calls and emails will not be responded to, and where these messages or images include threats, police will be contacted.

The overall goal is to ensure that all parties participate online in a respectful, relevant way.

You are responsible to protect your privacy:

When you registered for your social media account, you provided personal information to the provider. And since then, you may have added even more information and photos to your profile. Peterborough Public Health would like to remind you that if you don’t have your privacy settings restricted, then anyone who “likes” or “follows” our account could potentially view your personal information. Be sure to get to know the security settings within the Social Media you are using.

About your personal information:

Personal information, which includes your Internet Provider (IP) address, is being collected, managed, processed and or stored by a third-party service provider and is therefore, not in the sole domain, custody and control of Peterborough Public Health. Additionally, your personal information may cross the border to a foreign jurisdiction and will therefore, be subject to the governing laws of that jurisdiction.

Peterborough Public Health will post topics and updates on public health activities and, from time to time, will ask for your feedback. This information will be monitored, reported back to staff and sometimes the Board of Health.

We look forward to hearing from you.


Peterborough Public Health, 2018. All rights reserved.

Text available on this site may be reproduced in whole or in part. Peterborough Public Health is acknowledged as the copyright holder. To obtain permission to reproduce in whole or in part for the purposes of resale or redistribution, contact Peterborough Public Health. Translations and modifications are not permitted without the consent of Peterborough Public Health.

To contact Peterborough Public Health, please forward an email to us.