Information for the Public:
Mandatory Face Coverings

Lasted Edited/Reviewed: 8:21 a.m., December 15, 2020

On Friday, Oct. 2, the Ontario government mandated the use of face coverings in the indoor areas of all businesses/organizations, with limited exemptions. This means that members of the public are required to wear a face covering when entering or remaining in the indoor public space of any establishment, transit vehicle, or commercial vehicle.

A face covering that contains the proper material and has a good fit can prevent your respiratory droplets from infecting someone else and may also protect you from others. A face covering must securely cover the nose, mouth and chin, and be in contact with the surrounding face without gapping. The Public Health Agency of Canada now recommends that Canadians use face coverings made of at least three-layers with one of the layers being a filter to add an extra layer of protection against COVID-19.

Exemptions for Face Coverings

While many people can safely tolerate and wear face coverings, some people cannot. It is important to remember that you cannot tell by looking at an individual whether or not they have a condition that may restrict them from wearing a face covering. Reg. 364/20: Rules for Areas for Stage 3 provides the exemptions for the use of face coverings. For more information, see our Frequently Asked Questions.


Frequently Asked Questions about Face Coverings (Peterborough Public Health)

Q&A: COVID-19 and Non-Medical Masks (Public Health Ontario)

Infographic: Face Coverings – What You Need to Know

Poster: How to Safely Wear and Clean a Face Covering

Poster: Face Coverings: Do’s and Don’ts

Guidance from the Government of Canada on how to safely wear non-medical face coverings

Public Health Agency of Canada: Non-medical masks and face coverings c Health Agency of Canada: Non-medical masks and face coverings

Video: Recommended non-medical face coverings

Where to find a homemade mask in Peterborough

Report Mandatory Mask Issues

Please review the masking section on the Reporting Complaints page before filling out the complaints form.