Information for the Public:
Mandatory Face Coverings/Masks

Lasted Edited/Reviewed: 4:02 p.m., August 3, 2021

Any person (including those who are fully vaccinated) who enters an indoor area of a business or organization, or a vehicle operating as part of a business or organization, in the province of Ontario is required by Orders currently in force under the Reopening Ontario (A Flexible Response to COVID-19) Act to wear a face covering/mask with limited exemptions. This means that members of the public are required to wear a face covering when entering or remaining in the indoor public space of any establishment, transit vehicle, or commercial vehicle.

A face covering (otherwise known as a non-medical mask or cloth mask) that contains the proper material and has a good fit can prevent your respiratory droplets from infecting someone else and may also protect you from others. The Public Health Agency of Canada recommends that Canadians use face coverings made of at least three-layers with one of the layers being a filter to add an extra layer of protection against COVID-19. A face covering must securely cover the nose, mouth, and chin, and be in contact with the surrounding face without gapping.

If you qualify for an exemption and are not able to wear a face covering, you are encouraged to use online ordering and delivery services.  A list of establishments offering these services can be found here.  Following these public health measures is the safest approach, especially to prevent the spread of any COVID-19 variants of concern.


Frequently Asked Questions about Face Coverings (Peterborough Public Health)

COVID-19: Non-medical masks (Public Health Ontario)

Infographic: Face Coverings – What You Need to Know

Poster: How to Safely Wear and Clean a Face Covering

Poster: Face Coverings: Do’s and Don’ts

Guidance from the Government of Canada on how to safely wear non-medical face coverings

Public Health Agency of Canada: Non-medical masks and face coverings c Health Agency of Canada: Non-medical masks and face coverings

Video: Recommended non-medical face coverings