Covid-19 Vaccine Information

COVID-19 – Vaccine Clinics

COVID-19 Vaccine Home Page

Last revised/reviewed  June 17, 2021

Booking an appointment:
Am I Eligible to Book a Vaccine Appointment?
How to Book a Vaccine Appointment
Booking a Second Dose Appointment
Appointment Standby List
Vaccine Clinic Walk Through
Before Booking
Cancelling or Rescheduling an Appointment
Booking for Residents that do not have an Ontario Health Card
Registering a dose received out of province

Appointment Information:
Preparing for your COVID-19 vaccination
At the Appointment
After the Appointment

Additional Appointment Resources:
Booking Resources
Scams and Misinformation
Vaccine Clinic FAQ

Vaccine Appointment Eligibility

See if you are eligible to book a first or second dose vaccine appointment.

This guidance document provides eligibility and booking information for all prioritization groups for the COVID-19 vaccine included in the Ontario Vaccine Distribution Plan. This document also contains booking information for second dose appointments for those that are considered to be exceptions to the extended dose or require a second dose appointment. Learn more about which groups are eligible to book a vaccine appointment.


Booking a COVID-19 Vaccine Appointment:

Please review COVID-19 vaccine eligibility guidance document before booking a COVID-19 vaccine appointment.

  1. Book Online here:

Book Vaccine Appointment button

2. Book over the phone: 1-833-943-3900. Open seven days a week 8am-8pm


What you need to book:

  • Name, Birth date, Health card number (people with red and white health cards must book over the phone)
  • Calendar handy to book both doses and write down the date and time of both doses

Confirmation of Booking:

To attend a clinic you will need to have a confirmation code. If you book over the phone, the code will be given to you over the phone when you book. If you book online, the code will pop up at the end of your booking with a message that says ‘your appointments are successfully booked’. If you do not receive this confirmation, you will not be able to attend the appointment. Please try again to book and ensure you went through the full process.

If you are having issues with the booking system or have general COVID-19 vaccine questions please contact the Ministry of Health for assistance at 1-833-943-3900. 

Booking Disclaimer

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Booking a Second Dose Appointment

Who is eligible for a second dose?

Vaccine eligibility for Peterborough residents can be found on the Peterborough vaccine eligibility guidance document. Residents can also call the provincial vaccine booking call centre at 1-833-943-3900 for more information on vaccine eligibility.

Which vaccine should I get as a second dose?

Recent guidance from the National Advisory Committee on Immunization (NACI) outlines the interchangeability of vaccine doses.

For individuals who received a first dose of AstraZeneca:

You can either receive a second dose of the AstraZeneca vaccine or  get a dose of an mRNA vaccine. Please review this provincial guidance document as you will need to attest to this at your vaccine appointment.  To assist with this decision please review this resource and speak to your healthcare provider.

For individuals who received an mRNA vaccine (Pfizer or Moderna) as a first dose:

NACI guidance states, it is both safe and effective to receive either mRNA vaccine for your second dose. Pfizer and Moderna are interchangeable because in terms of their research and development, manufacturing, delivery, technology, effectiveness, safety, side effects, and adverse events, both are very similar. An mRNA vaccine is an mRNA vaccine. When you book a second dose appointment through the provincial vaccine booking system, you will be booking an appointment for an mRNA vaccine. It’s very possible that when you arrive at a vaccination clinic you may be offered a different mRNA vaccine than the one noted at the time of booking your appointment.

Please note – this is ONLY for 18+ at this time. The Moderna vaccine has not been approved for anyone under the age of 18 in Canada, yet. For now, those under the age of 18 will only be able to book an appointment for a Pfizer vaccine.

How to book a second dose appointment?

Step 1) Make sure you are eligible for a second dose appointment by reviewing the Peterborough vaccine eligibility guidance document.

Step 2) Make the appointment through the provincial vaccine booking system by, calling 1-833-943-3900 or going online to https://covid-19.ontario.ca/book-vaccine/ or booking an appointment through a local pharmacy. Find participating local pharmacies here https://covid-19.ontario.ca/vaccine-locations.

Vaccine FAQs


Appointment Standby List

The COVID-19 vaccine standby list will allow ELIGIBLE residents to apply to receive a leftover COVID-19 vaccine dose at the end of a vaccine clinic day. Review COVID-19 vaccine eligibility here.

We can only accept a limited number of applications at a time, and it will be on a first come first serve basis. If the list is full, please check back again! Click here to apply to be on the Peterborough COVID-19 vaccine standby list:


Vaccine Clinic Locations:

Evinrude Centre/Healthy Planet Arena
911 Monaghan Rd, Peterborough ON
Dates: Ongoing

Peterborough Regional Health Centre – Inside the main doors
1 Hospital Dr, Peterborough, ON
Dates: Ongoing

 

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Vaccine Clinic Walk Through


Vaccine Clinic Guidance

To view a hand-out of this guidance please click here

BEFORE you book an appointment:

At your appointment you will need to verbally attest to the Adult (18+) consent form or Youth (12-17) consent form. Please review the consent form before booking a vaccine appointment. 

Some people need to consult their healthcare provider before booking a vaccine appointment. If you are part of this population, please consult your healthcare provider before booking an appointment to receive the vaccine. This includes,

  • People that are immunocompromised
  • People with severe allergies
  • People that are pregnant or breastfeeding

If you do not have a healthcare provider you can speak to a healthcare provider through,

Identify someone who can help you book your appointment

  • COVID-19 vaccine appointments are primarily booked online. If you need assistance with online booking please ask a family member or close friend to assist you.

Information needed to book

  • To book an appointment you or someone assisting you will need:
    • Your name and birthdate
    • Postal code
    • Health card number on the front and back
      • If you have a red and white health card you will need to book through the provincial vaccine booking call centre 1-833-943-3900. Open seven days a week 8am-8pm
      • If you DO NOT have an Ontario health card, fill out this form to start the booking process
    • Reminder – DO NOT book a vaccine appointment within 14 days of receiving another vaccine. you must wait at least 14 days after receiving a receiving a vaccine to get the COVID-19 vaccine.

Transportation

  • Before booking an appointment, ensure you have access to transportation on that day.

Eligibility continues

  • Once you are eligible to book a vaccine appointment you will continue to be eligible. If an appointment does not work for you now, you will be able to book at a later date for another clinic time.

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Cancelling or Rescheduling an Appointment

To cancel or reschedule a COVID-19 vaccine  appointment please call the provincial vaccine booking call centre 1-833-943-3900. Open seven days a week 8am-8pm

Booking for Residents that do not have an Ontario Health Card

Those who do not have an Ontario Health Card are still eligible for the vaccine. Booking a vaccine appointment for individuals that do not have an Ontario health card will require a profile to be set up in the provincial booking system. To start this process, individuals must complete a form to let us know they do not have an Ontario health card, provide their contact information, and confirm eligibility. This will allow our team to follow up as appropriate to verify your identity. There are two options to begin the process:

  1. Complete the form online here OR
  2. Call Peterborough Public Health at 705-743-1000 ext. 606

Due to a large volume of inquiries, it may take up to 2 weeks for you to hear back. We thank our community for their support, and patience.

Registering a dose received out of province

Those who have received a dose of the COVID-19 vaccine outside of Ontario and need to receive another dose in Ontario will need to go through a registration process. To begin this process please contact Peterborough public Health through one of the following methods:

  1. Email covidvaccine@peterboroughpublichealth.ca OR
  2. Call Peterborough Public Health at 705-743-1000 ext. 606

Please provide the following details:

  • Name, phone number, and email address
  • Reason for calling or emailing
  • Brand of vaccine received as your first dose
  • Date your first dose was administered

Please note – this is not a short process, it may take 1-2 weeks to hear back from Peterborough Public Health. Please be patient.

People who have an Ontario health card and have received a first dose out of province can book a vaccine appointment through the provincial vaccine booking system. If you choose to do this, you MUST bring physical proof (CANNOT be an electronic copy) of your first dose. 


Preparing for your COVID-19 vaccination:

Being nervous about receiving a vaccination is common. If you are anxious about receiving a needle, check out these resources to help you prepare for your appointment.

To prepare for your vaccine appointment, play your CARDS:

  • C – Comfort
    • Review information about the COVID-19 vaccine before booking or attending your appointment
    • Wear comfortable, loose-fitting clothing the day of the appointment
  • A – Ask Questions
    • Speak to someone you trust about the covid-19 vaccine before booking the appointment. A medical professional or care provider should be able to provide accurate information about the COVID-19 vaccine and tips for relaxing at your vaccine appointment.
    • If you have questions at your vaccine appointment, ask the vaccinator or attending physician to explain the process.
  • R – Relax
    • Try to relax at your appointment. Use a relaxing breathing technique or ask your vaccinator to tell you a funny story.
  • D – Distract
    • If you are a person that doesn’t like needles, distract yourself.
    • Look at your phone or a bring a book to read. Ask your vaccinator about their day.

Learn more about the CARD system here.

At the appointment:

To attend a vaccine clinic you MUST have an appointment. You will not be able to receive the vaccine without an appointment. Walk-ins will not be accepted.

There are a few things to consider when attending your vaccine appointment,

  • Before you arrive, take the COVID-19 online assessment. If you do not pass the assessment, please do not attend the appointment. Call or go online to reschedule your appointment.
  • Appointment time = Arrival time. Please arrive AT THE TIME OF APPOINTMENT. If you arrive sooner you will be asked to wait outside until space is cleared for you to come in.
  • Bring your Ontario health card
  • Bring booking confirmation
    • To attend a clinic you will need to have a confirmation code. If you book over the phone, the code will be given to you over the phone when you book. If you book online, the code will pop up at the end of your booking with a message that says ‘your appointments are successfully booked’. If you do not receive this confirmation, you will not be able to attend the appointment. Please try again to book and ensure you went through the full process.
  • Review the adult Adult (18+) consent form or Youth (12-17) consent form before arriving. You will need to verbally attest to consenting at your appointment
  • Reminder – DO NOT book a vaccine appointment within 14 days of receiving another vaccine. you must wait at least 14 days after receiving a receiving a vaccine to get the COVID-19 vaccine.
  • COVID-19 vaccine clinics are scent free. Please avoid wearing scented products when you attend your COVID-19 vaccine appointment.

Accompanying people to vaccine appointment:

  • If the person attending the vaccine appointment needs assistance with mobility or other supports then accommodations will be made to allow one person to assist with getting into the clinic and assist in the clinic if needed.
  • Otherwise, there is no waiting area. If the person attending the clinic does not need assistance, all others that do not have an appointment at that time will be asked to wait in their vehicle. The appointment should take 15-30 minutes

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After the appointment:

To view a hand-out of this guidance please click here

Monitor for Side Effects

Common side effects for Pfizer, Moderna, or the AstraZeneca vaccines include:

  • Pain, redness, minor swelling at the injection site
  • Tiredness, headache
  • Muscle ache, joint pain, low fever, chills

Uncommon Side Effects Include:

  • Serious side effects following immunization are very rare. If you experience any of the following please seek medical attention immediately or call 911:
    • Hives
    • Swelling of face or mouth
    • Trouble breathing
    • Pale skin or severe drowsiness
    • High fever (40°C)
    • Convulsions or seizure
  • Very rare side effects associated with the AstraZeneca vaccine
    • Vaccine Induced Prothrombotic Immune Thrombocytopenia (VIPIT)
      • Shortness of breath, chest pain, swelling or coldness in arm or leg
      • Persistent abdominal pain
      • Severe or worsening headache or blurred vision
      • multiple bruises, red or purple spots, or blisters under the skin
    • If you experience these side effects please seek medical attention immediately

COVID-19 Safety

The COVID-19 vaccine is one form of protection against COVID-19. While COVID-19 rates remain high, COVID-19 safety guidelines will remain in effect to ensure safety of everyone. After either dose of the COVID-19 vaccine, please continue to follow public health guidelines which include,

  • Limit close contacts to household members only
  • Wear a mask when around people that are not household members
  • Stay at least 2m distance from those that are not in your household
  • Monitor for symptoms of COVID-19 and get tested if symptoms present
  • Return for your second dose to ensure full protection

Vaccine Documentation

A receipt will be provided to you when you receive the vaccine. This receipt is for personal documentation of the dose received. Keep this receipt in a safe place and bring it to your second vaccine appointment.

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Booking Resources

Before Booking Guidance – PPH
Vaccinated… Now What? – PPH
What You Need to Know About Your COVID-19 Vaccine Appointment – Ministry of Health
COVID-19 Vaccine Consent Form – Ministry of Health

  • The consent form is filled out at the vaccine appointment

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Scams and Misinformation

Peterborough Public Health is receiving high rates of reported scams related to COVID-19 vaccine appointments. Please note, only in very rare circumstances will Peterborough Public Health contact you to change a scheduled vaccine appointment. In this event, Peterborough Public Health employees will identify themselves and provide a detailed explanation of the circumstance. Peterborough Public Health will never text you about an appointment change, will never ask for personal health information (including a health card number) over email, and will never ask for personal banking information or money. 

If you are contacted about your vaccine appointment being rescheduled and you wish to confirm the date of your appointment, please contact the provincial vaccine booking call centre at 1-833-943-3900. The call centre agents will be able to confirm your appointment or rebook an appointment for you.

To report a scam or for more information on preventing fraud, please visit the Canada Anti-Fraud Centre.

Booking Disclaimer

Thank you for using Ontario’s Vaccine Appointment Booking solution.

 When you provide us with your personal health information and contact information, it will be stored in a health record system maintained by the Ministry of Health.  The Ministry of Health, agents of the ministry, and Ontario Public Health Units may access this system to collect your information and may use and disclose your information for the purpose of COVID-19 vaccine administration, to research, investigate, eliminate, or reduce the current COVID-19 outbreak risk, and as otherwise permitted or required by law.

 For more information on the ministry’s privacy practices, please review our Privacy Statement and online FAQs, or contact us directly at info@peterboroughpublichealth.ca.

 If you are entering information on behalf of someone else, you must be authorized to do so.

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