covid 19 virus

COVID-19 – Proof of Vaccination

Last revised/updated: October 15, 2021

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Proof of Vaccination Information
Guidance for Patrons/Customers
Guidance for Businesses and Organizations
Reporting Complaints
Resources


Proof of Vaccination Information

On September 1, 2021 the provincial government announced additional requirements under the Reopening Ontario Act (ROA) that will require all residents to show proof of identification and
COVID-19 vaccination to access select non-essential businesses, and certain public indoor spaces that are deemed to be high-risk settings for
COVID-19 transmission.

With the rise in the number of cases (case numbers are reported by the province daily at: All Ontario: Case numbers and spread | COVID-19 (coronavirus) in Ontario), additional measures in public settings will help keep businesses open, stop the spread of COVID-19 and protect the health and well-being of all residents.

Proof of vaccination for high-risk indoor settings will be required for all residents 12 years of age and older starting September 22, 2021, with limited exemptions.

Enhanced Vaccine Receipt with QR Code and App for Businesses

Starting October 15, 2021, an enhanced vaccine proof (QR code), as well as a verification app to allow businesses to read the unique QR code, will be available in Ontario.  It is recommended all residents get the enhanced certificate and QR code when possible. Proof of vaccine from out of province (Card, Certificate, Receipt) are still considered valid, along with old Ontario receipts.

Businesses and Organizations that require proof of vaccination from patrons:

  • Indoor areas of meeting and event spaces
  • Indoor and outdoor areas of food and drink establishments with dance facilities, including nightclubs and restoclubs and other similar establishments
  • Indoor areas of restaurants, bars, and other food and drink establishments without dance facilities
  • Indoor areas of facilities used for sport and recreational fitness activities, including waterparks, and personal fitness training
  • Indoor areas of casinos, bingo halls, and other gaming establishments
  • Indoor areas of concert venues, theatres, and cinemas
  • Indoor areas of bathhouses, sex clubs, and strip clubs
  • Indoor areas of horse racing tracks, car racing tracks and other similar venues
  • Indoor areas where film and TV production take place with studio audiences

Please Note: On October 15, 2021, Peterborough Public Health rescinded the original Letter of Instruction requiring sports groups to obtain proof of vaccination from coaches, volunteers, and officials. This has now been replaced with a new Letter of instruction for sport and recreations facilities, which requires all persons responsible for businesses and organizations with indoor facilities located in the City or County of Peterborough where organized sports are played and/or practiced to:

  1. Effective 12:01 a.m. on October 18, 2021, upon entry to the facility, confirm proof of vaccination (or proof of a medical exemption) and personal identification, for all volunteers, coaches and officials, 12 years of age and older, in addition to the individuals prescribed by the regulation.
  2. Effective 12:01 a.m. on November 26, 2021, upon entry to the facility, confirm proof of vaccination (or proof of a medical exemption) and personal identification, for all persons 12 years of age and older, including participants actively engaged in organized sports.

Exemptions

People who enter an indoor area for short periods may be exempt, and will not be required to show proof of vaccination for purpose such as:

  • To use a washroom,
  • Access an outdoor area only accessible through an indoor route
  • Pay their bill
  • To make a retail purchase
  • Place or pick up a takeout order
  • Purchase an admission
  • For health and safety

Individuals that are exempt include:

  • Children under the age of 12
  • Individuals who are unable to get the COVID-19 vaccine due to a medical exemption (doctors note explaining this exemption and effective time period is required instead)
  • Workers, contractors, repair workers, delivery workers, students, volunteers, inspectors or others who are entering the business or organization for work purposes and not as patrons/customers. Please note – Peterborough Public Health requires coaches, volunteers, and officials of organized sports (ages 12 years and older) to provide proof of vaccination. Click here to learn about this requirement.
  • Effective November 26, youth age 12-17 will be required to show proof of vaccination in sports and recreation facilities per Peterborough Public Health’s Letter of Instruction. 
  • Patrons who provide documentation that they are participating in a COVID-19 vaccine clinical trail. Additional information can be found in the Ontario guidance document.

Businesses Not Affected

NOTE: Proof of vaccination is also not required for retail shopping and outdoor dining or to enter workplaces, grocery stores, places of worship, pharmacies, banks and other essential settings.

Defining “fully vaccinated”

An individual is considered fully vaccinated if they have received,

  • the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines,
  • one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or
  • three doses of a COVID-19 vaccine not authorized by Health Canada; and
  • they received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated.

Health Canada approved vaccines:

  • 2 doses: Pfizer-BioNtech, Moderna, AstraZeneca/COVISHIELD
  • 1 dose: Janssen/Johnson & Johnson
  • mRNA vaccine: Pfizer-BioNtech, Moderna

A full list of Health Canada approved COVID-19 vaccines and accepted vaccines can be found in resources.

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Guidance for Patrons

What to expect when entering a premise that requires proof of vaccination:

To enter a setting that requires proof of vaccination, residents must show two (2) documents or credentials upon entry. These include:

  • Receipt of completed vaccine series
  • Proof of identification

Patrons are not required to send personal health information electronically. All proof of vaccines and personal ID should only be presented to a business or organization in-person. Businesses and organizations should not be retaining records of your information; you are only required to display it, and businesses only required to view the information.

Proof of Completed Vaccine Series

Residents are required to have completed a vaccine series of COVID-19 vaccines. Residents who have completed their vaccine series are able to obtain their proof of vaccine receipt which is now required to enter high-risk indoor settings.

Individuals can access their vaccine receipt online at https://covid19.ontariohealth.ca/ or by calling 1-833-943-3900 to have a copy emailed or mailed. Residents do not need to download an app – this is for businesses to use when scanning QR codes.

To keep the website and phone line functioning, access will be staggered based on birth month, before opening up to everyone. Your QR code may be a physical paper printout, or digital version on your phone (e.g. pdf).

The schedule is as follows:

      • On October 15, from 12:00am – 11:59pm, individuals born between January, and April can access the QR code
      • On October 16, from 12:00am-11:59pm individuals born between May and August
      • On October 17, 12:00am-11:59pm, individuals born between September and December
      • On October 18, access is open to everyone as of 6:00am

For more information, see the Guidance for Patrons sections below or the provincial release at Using your Enhanced Vaccine Certificate: Frequently Asked Questions | Ontario Newsroom.

Residents are required to have completed a vaccine series of COVID-19 vaccines. Residents who have completed their vaccine series are able to obtain their proof of vaccine receipt which is now required to enter high-risk indoor settings.  The short definition includes

  • If someone has received a full 2 dose series of a Health Canada approved COVID-19 vaccine, and it has been at least 14 days since the final dose
  • If someone has received a full 3 doses series of a vaccine not approved by Health Canada (e.g. Sinopharm)

A full list of Health Canada approved COVID-19 vaccines and accepted vaccines can be found in resources.

COVID-19 vaccines received outside of Ontario:

To obtain a COVID-19 vaccine receipt, residents will need to register their out of province doses with a local public health unit. More information can be found at here.

To be considered “fully vaccinated” you must meet one of the following criteria:

  • receive a full 2 dose series of a Health Canada approved COVID-19 vaccine, and it has been at least 14 days since the final dose
  • receive a full 3 doses series of a vaccine not approved by Health Canada (e.g. Sinopharm)

A full list of Health Canada approved COVID-19 vaccines and accepted vaccines can be found in resources.

Proof of identification

Proof of identification must be issued by an institution or public body and show the name of the identification holder and their date of birth. This may include:

  • Birth certificate
  • Citizenship card
  • Driver’s license
  • Government (Ontario or other) issued identification card, including health card[1]
  • Indian Status Card /Indigenous Membership Card
  • Passport
  • Permanent Resident card.

Obtaining Proof of Vaccination:

Proof of vaccine receipts can be obtained online at https://covid19.ontariohealth.ca/ or over the phone by calling 1-833-943-3900.

All settings requiring a proof of vaccinations will accept:

  • A paper copy with a QR code showing you are fully vaccinated (see above for definition) OR
  • A digital copy of the receipt with a QR code that shows you are fully vaccinated
  • A paper or digital copy of a receipt obtained before the QR code was available showing that you are fully vaccinated

If you are visiting Ontario:

Proof of vaccine receipts from outside of the Province or Country will be accepted in physical or electronic form, provided it contains:

  • Name and Date of Birth
  • The vaccine name,
  • The number of doses,
  • The date vaccination was received.

If the receipt is in another language, you may be required to provide a translated copy at the request of the business/organization.

Where to get a COVID-19 vaccine:

Find a COVID-19 vaccine clinic near you at www.peterboroughpublichealth.ca/walkin

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Guidance for Business and Organizations

Proof of Vaccine Guidance for Business and Organizations

Proof of Vaccine FAQ for Business and Organizations

This guidance document provides information for specified businesses or organizations as per section 2.1 of Schedule 1 to ‘O. Reg. 364/20: Rules for Areas at Step 3 and at the Roadmap Exit Step’ (O. Reg. 364/20) under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 (ROA) to require each patron who enters an area of the premises to provide, at the point of entry, proof of identification and proof of being fully vaccinated against COVID-19. The specified businesses or organizations must comply with this guidance document, pursuant to section 2.1(4) of Schedule 1 of O. Reg. 364/20.

Please Note: On October 15, 2021, Peterborough Public Health rescinded the original Letter of Instruction requiring sports groups to obtain proof of vaccination from coaches, volunteers, and officials. This has now been replaced with a new Letter of instruction for sport and recreations facilities, which requires all persons responsible for businesses and organizations with indoor facilities located in the City or County of Peterborough where organized sports are played and/or practiced to:

  1. Effective 12:01 a.m. on October 18, 2021, upon entry to the facility, confirm proof of vaccination (or proof of a medical exemption) and personal identification, for all volunteers, coaches and officials, 12 years of age and older, in addition to the individuals prescribed by the regulation.
  2. Effective 12:01 a.m. on November 26, 2021, upon entry to the facility, confirm proof of vaccination (or proof of a medical exemption) and personal identification, for all persons 12 years of age and older, including participants actively engaged in organized sports.

Accepting Proof of Vaccination

Businesses and organization that require patrons to show proof of vaccination are encouraged to participate and use the free QR code scanner called Verify Ontario (available, on Apple App store and Google Play stores).  Keep in mind:

    • Verify Ontario is the only app endorsed by the province to scan and verify vaccine certificates App works on Apple and Android
      • (iOS 11+ and Android 6+)
    • It can scan QR code on paper or a digital screen, with or without an internet connection. The scanning device should connect to internet periodically for updates
    • After scanning, it will present an approval screen if the person is permitted entry
    • Make sure that the personal ID information matches the vaccine certificate
    • Remember to collect contact information and make sure a patron completes COVID-19 screening

To find answers from the province on the full Q & A document, check QA Document – English (gov.on.ca)

Patrons may have a physical (paper) or electronic proof of vaccination in the form of a receipt, card, or certificate. Patrons may be residents of Ontario, or visiting. Ontario receipt proof, and proof from out of province should be considered.

As per O. Reg. 364/20, a business or an organization shall not retain any information provided by a patron as it relates to proof of vaccination. Proof of vaccination and personal ID should be reviewed in person. Electronic sharing of personal health information is NOT secure.

This proof should be accepted if the person’s name and date of birth on vaccine receipt matches their identification document, and full vaccination can be determined. This means the receipt should include:

  • Name and Date of Birth
  • The vaccine name,
  • The number of doses,
  • The date vaccination was received.

This will allow confirmation of the vaccine has been approved by Health Canada, and if it has been 14 days since the last dose. In the scenario where different brands of vaccine were received, Health Canada has approved mixing (e.g. 1 Astra Zeneca and 1 Moderna equals 2 valid doses).

If a receipt lists a vaccine not authorized by Health Canada, you may refer to Appendix A. of COVID-19 Guidance for Individuals Vaccinated outside of Ontario/Canada (gov.on.ca). Or see above for a definition of “fully vaccinated”.

If the vaccination receipt or proof of identity from out of country is in a language that the business or organization cannot use to verify the documents, the business or organization may request a translated copy in addition to the original receipt.

A full list of Health Canada approved COVID-19 vaccines and accepted vaccines can be found in resources.

Resources