COVID-19: Case and Contact Guidance

Last Updated:  January 20, 2022

On December 30, 2021, the province of Ontario announced the restriction of COVID-19 PCR testing criteria to specific residents who are greatest risk for spreading COVID-19 or experiencing severe outcomes related to COVID-19.

As PCR testing will be limited for some residents, we are asking residents to assist us in keeping the community safe and use their best judgement when it comes to self-isolation and getting tested for COVID-19.

The following guidance will provide direction for isolation, testing, and identifying high risk contacts.

Step 1: Assessing symptoms or close contacts
Step 2: Guidance for finding a PCR test
Step 3: Guidance for using and reporting a rapid antigen test

Step 1: Assessing symptoms or close contact

The province has developed guidance for residents to review if they,

  • have symptoms
  • have tested positive for COVID-19 on a PCR or rapid antigen test (RAT)
  • have been exposed to a person with COVID-19

Follow the guidance provided by the province of Ontario. Additional personal health question should be directed to a healthcare provider or telehealth (1-866-797-0000)

Additional guidance can be found in flow chart format:

Step 2: Guidance for finding a PCR test

If you are eligible for a PCR COVID-19 test, review this guidance to book a testing appointment or learn more about eligibility.

Step 3: Guidance for using and reporting a rapid antigen test

Some residents have access to rapid antigen test kits. Review this guidance for using a rapid antigen test kits and reporting results.