covid 19 virus

COVID-19 –
Reopening Safely: Guidance for Workplaces & Retail

Last updated: 12:53 p.m., August 27, 2020

Ontarios Action Plan

Resources to Prevent COVID-19 in the Workplace 

Working remotely should continue as much as possible , however you can find sector-specific guidelines and posters to help protect workers, customers and the general public from coronavirus (COVID-19) in Ontario. There is a searchable table that has sector specific guidance documents, at the bottom of that page. 

Peterborough Public Health is happy to answer questions about the guidance documents, however, we are not able to review or approve specific workplace policies and procedures.  

Please consult the Framework for Reopening our Province: Phase 2  before reaching out to Peterborough Public Health staff. 


General Information for Employers
General Information for Workers
Sector Specific Guidance
Resources
Workplace Signage
Where Do I Find More Information?
What happens if an employee is sick?
Exposure to COVID-19 and “close contact”


Workplaces: General Signage

Resources

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General information for Employers:

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What if an employee is sick or MIGHT be sick?

If an employee thinks they have 2019 novel coronavirus (COVID-19) symptoms  or has been in close contact with someone who has it, please call the COVID-19 Assessment Centre at the Peterborough Regional Health Centre at 705-876-5086.

You may also use this online self-assessment to help determine if you need to seek further care.

  • There are a variety of new measures in place to protect both the employee and employer which are detailed on the Ministry’s COVID-19 website for workers.
  • Amended Legislation:  The Employment Standards Amendment Act (March 19, 2020):

The Employment Standards Amendment Act (Infectious Disease Emergencies), 2020 provides job-protected leave for employees who are in isolation or quarantine due to COVID-19, or those who need to be away from work to care for children because of school or day care closures or to care for other relatives. These measures are retroactive to January 25, 2020, the date the first presumptive COVID-19 case was confirmed in Ontario. The legislation will also make it clear employees cannot be required to show sick notes.

Exposure to COVID-19 and “close contact”

A new resource is available for distribution to individuals who are concerned they may have been exposed to someone who has tested positive for COVID-19 (attached).  The resource, “Close” Contact … OR NOT?  is posted on the PPH website at this link.

What if an employee is sick or MIGHT be sick?

If an employee thinks they have 2019 novel coronavirus (COVID-19) symptoms or has been in close contact with someone who has it, please call the COVID-19 Assessment Centre at the Peterborough Regional Health Centre at 705-876-5086.

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General Information for Workers

What if an employee is sick or MIGHT be sick?

If an employee thinks they have 2019 novel coronavirus (COVID-19) symptoms or has been in close contact with someone who has it, please call the COVID-19 Assessment Centre at the Peterborough Regional Health Centre at 705-876-5086.

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Sector Specific Guidance:

Amusement Parks and Water Parks
Casinos and Charitable Gaming Establishments
Convention Centres, Meeting and Event Spaces
Facilities for Sports and Recreational Fitness Activities
Fitting Rooms
Interactive Exhibits at Museums, Attractions and Heritage Institutions
Libraries
Live Shows, Performing Arts and Movie Theatres
Playgrounds and Play Structures
Recreational Courses and Instructions
Office Settings
Personal Care Services
Personal Services
Restaurants and Bars
Farmers’ Markets
Shopping Malls & Centres
Photography
Film & TV
Tour & Guide Services
Pools and Water Recreational Facilities
Outdoor Recreational Facilities
Drive-in & Drive-thru Venues
Team Sports and Live Sporting Events

 

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Amusement Parks and Water Parks

Amusement parks and water parks are not yet permitted to open in Stage 3.

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Casinos and Charitable Gaming Establishments

  • Casinos and charitable gaming establishments are subject to gathering limits and physical distancing measures, which apply to the entire facility.
  • Staff do not count towards gathering limits.
  • Any equipment being used by patrons, including slot machines and electronic gaming machines, must be cleaned and disinfected as frequently as is necessary to maintain a sanitary environment.
  • Table games must remain closed.

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Convention Centres, Meeting and Event Spaces

  • Effective August 21, 2020, the indoor gathering limit of up to 50 persons will now apply on a per meeting room or event space basis which excludes facility employees or event personnel staff. However the facility must ensure the space allows for physical distancing of at least 2 metres between individuals.

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Facilities for Sports and Recreational Fitness Activities

  • Examples of facilities for sports and recreational fitness activities include gyms, fitness studios, and community centres.
  • Physical distancing must be maintained, except if playing a team sport or as needed for personal training.
  • The total number of people permitted in areas containing weights or exercise machines is limited to the number of people that can maintain physical distancing of at least two metres, which cannot exceed the indoor gathering limit of 50 people.
  • The total number people permitted in classes or organized activities at any one time is limited to the number of people that can maintain physical distancing of at least two metres, and cannot exceed the indoor gathering limit of 50 people or the outdoor limit of 100.
  • Assigned spaces are strongly recommended for organized fitness classes (e.g., by marking circles on the floor to designate where each person should exercise).
  • Gathering limits do not apply in all other areas (e.g., pools, tennis courts and rinks).
  • Equipment must be cleaned and disinfected between user sets or at the end of a game.
  • Any washrooms, locker rooms, change rooms, showers or similar amenities made available to the public must be cleaned and disinfected frequently.
  • Steam rooms and saunas are not yet permitted to open.

Ontario Guidance for Facilities for Sports and Recreational Fitness Activities During COVID-19 (August 14, 2020)

KEEP RECREATIONAL ACTIVITIES SAFE

Read workplace guidance to help develop and update your COVID-19 safety plan:

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Fitting Rooms

  • Fitting rooms at retail settings were permitted to reopen with restrictions in Stage 1 and Stage 2.
  • All fitting rooms may reopen, as long as patrons are not permitted to occupy adjacent fitting room stalls at any one time.
  • Cleaning and disinfection between fitting room customers should continue.

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Interactive Exhibits at Museums, Attractions and Heritage Institutions

  • Attractions and heritage institutions, including museums, galleries, aquariums, zoos, science centres, landmarks, historic sites and similar attractions were permitted to reopen in Stage 2.
  • In addition to the exhibits opened in Stage 2, high-contact surfaces such as interactive exhibits and displays may open. They must be cleaned and dformances at these locations are subject to gathering limits and physical distancing measures.

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Libraries

  • Libraries were permitted to resume limited on-site services in Stage 2.
  • In addition to the services resumed in Stage 2, libraries may reopen for all on-site services, as long as materials that are cir isinfected frequently.
  • All special events, instructional classes and per culated, returned or accessed within the library are disinfected or quarantined before being recirculated.

Guidance document for library workers.

Guidance document for library employers.

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Live Shows, Performing Arts and Movie Theatres

Concerts, artistic events, theatrical productions, performances, and movie theatres may resume operations, including rehearsals, with the following restrictions:

  • Performers must maintain physical distancing of two metres from every other person, except from other performers where necessary for purposes of the performance.
  • Audiences are subject to the number of people that can maintain physical distancing of at least two metres and cannot exceed gathering limits of 50 indoors and 100 outdoors. This applies to the entire facility, regardless of the number of theatres or performance stages within the facility.
  • Performers and staff are not included in the gathering limits.
  • Plexiglass or some other impermeable barrier is required between the audience and singers as well as players of brass or wind instruments.
  • Drive-in and drive-through venues, as permitted in Stage 2, are not subject to gathering limits.
  • Concessions stands at drive-through venues may be accessed in-person or by drive-through or delivery to vehicles.

Guidance on Health and Safety for Television Film and Live Performance Sector

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Office Settings

Guidance on handling and receiving packages (all persons at work or at home) during COVID-19

Guidance on Health and Safety for  Office Administration and Secretarial Staff during COVID-19 (For Employees)

Health and Safety Guidance for Employers in Office Setting (For Employees)

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Personal Care Services

Personal Service Setting Guidance Document

Personal Care Services Establishments providing personal care services can open with the proper health and safety protocols in place.

Please refer to the documents above which include general information for all personal care services as well as setting specific checklists.

Personal care services, including but not limited to hair salons, spas, tanning salons, tattoo studios, diet centres and beauty salons, were permitted to open in Stage 2.

  • In addition to the services permitted in Stage 2, all services that tend to a customer’s face are permitted (e.g., facials, ear piercing, eyebrow grooming and eyelash extensions).
  • Patrons must wear face coverings except while receiving services on an area of their face that would otherwise be covered by a face covering.
  • Workers must wear appropriate personal protective equipment (PPE).
  • Personal care services must take measures to enable physical distancing between patrons, such as limiting the number of people who may be in the business at any one time.
  • Businesses should consider operating by appointment wherever possible.
  • Businesses should also consider recording each patron’s name and contact information to support effective contact tracing in case of an outbreak.
  • Oxygen bars, bath houses, steam rooms and saunas are not yet permitted to open.

Guidance document for Personal Service Settings

KEEP PERSONAL CARE SERVICES SAFE

Read workplace guidance for personal care services to help develop and update your COVID-19 safety plan.

The Workplace PPE Supplier Directory has a list of Ontario companies ready to supply PPE.

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Playgrounds and Play Structures

  • Outdoor playgrounds and play structures are permitted to reopen in Stage 3.
  • Physical distancing of at least two metres must be in place at all indoor playgrounds and play structures, except between individuals from the same household or social circle. Recreational Courses and Instruction

Guidance documents for parks and recreation workers

Guidance documents for parks and recreation employers

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Recreational Courses and Instructions

  • Examples of recreational courses and instruction include music lessons, language classes, tutoring and art classes.
  • All instructional classes are subject to gathering limits.
  • Physical distancing must be in place for participants, other than when necessary for instruction. Face coverings are recommended in those situations.
  • Equipment must be cleaned and disinfected frequently.
  • Plexiglass or some other impermeable barrier and physical distancing are required for any instruction that involves singing or playing wind or brass instruments

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Recreational Attractions and Businesses

  • In Stage 2, outdoor recreational facilities that operate low-contact attractions and activities were allowed to reopen. Indoor recreational activities can resume in Stage 3.
  • Examples of indoor recreational facilities and attractions include arcade rooms, escape rooms, bowling alleys, and pool halls.
  • Physical distancing of at least two metres must be in place.
  • Equipment must be cleaned and disinfected frequently.
  • Karaoke is permitted only outside of private karaoke rooms, which are not yet able to open in Stage 3, with restrictions including barriers, physical distancing and increased cleaning and disinfecting.

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Personal Services

Personal Services Businesses primarily engaged in providing other personal services can open with the proper health and safety protocols in place. All services must be provided with physical distancing of at least two metres.

Examples include:

  • House sitting
  • Party, wedding planning and consulting services
  • Personal organizer services
  • Personal physical fitness trainer and sports trainers (outside of gyms only)
  • Personal shopping services
  • Porter services
  • Shoe services (e.g., shining, repair)
  • Check room services (e.g., coat check, suitcase storage)
  • Wedding chapels

Personal services should use measures to enable physical distancing, such as limiting the number of people who may be in the business at any one time.

Businesses should also consider operating by appointment and/or record each patron’s name and contact information for the purpose of contact tracing.

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Restaurants and Bars and Nightclubs

Effective August 21, 2020, the person responsible for the establishment must:

  1. record the name and contact information for only one person in a party who enters an indoor or outdoor dining area in the establishment, other than patrons who temporarily enter the area to place, pick up or pay for a takeout order,
  2. maintain the records for a period of at least one month, and
  3. only disclose the records to a medical officer of health or an inspector under the Health Protection and Promotion Act on request for a purpose specified in section 2 of that Act or as otherwise required by law.

All restaurants, bars, concession stands, and other food and drink establishments may open for limited indoor and outdoor eating, in addition to takeout and curbside pickup. The following measures must be complied with:

  • Patrons and staff must use face coverings, as required by the Mandatory Face Covering Directive
  • Nightclubs are not yet safe to open, except for the purpose of serving food or drinks to patrons in accordance with the conditions that apply to restaurants and bars.
  • All patrons must be seated when eating or drinking at the establishment.
  • Establishments must take appropriate measures to ensure physical distancing of at least two metres between patrons from different tables, unless separated by plexiglass or some other impermeable barrier.
  • Buffet-style service is not yet permitted in Stage 3.
  • Singing or music may be performed by a person or group at the restaurant or bar, with restrictions, including barriers between the performers and patrons and physical distancing. Dancing may only be performed by someone working at the establishment with restrictions.
  • Karaoke is permitted only outside of private karaoke rooms, which are not yet permitted to open in Stage 3, with restrictions including barriers, physical distancing and increased cleaning and disinfecting.
  • Physical distancing of two metres between patrons from different households or social circles also continues to apply to food trucks, food courts, concession stands and tours, including tastings at wineries, breweries and distilleries.

For more information, refer to O. Reg. 364/20: Rules for Areas in Stage 3 and specifically, schedule 2, section 1 – Restaurants and Bars or review Peterborough Public Health’s Quick Reference Sheet for Restaurants and Bars.

KEEP DINING SAFE Read workplace guidance for restaurants and bars to help develop and update your COVID-19 safety plan.

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Farmer’s Markets

Peterborough Public Health is working with the Peterborough Regional Farmer’s Market to ensure community residents can access this source of local food in a safe manner.  (More info coming soon!)

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Shopping Malls & Centres

Guidance on Health and Safety for Retail Sector during COVID-19

Guidance on Health and Safety for Cashiers during COVID-19 

Sales and Customer Service Representatives during COVID-19 

Tip Sheet for retail settings

Public Washroom Guidance Document

In addition to providing online, curbside pickup and delivery services, all shopping centres, malls and markets may open. Stores in these facilities must follow the same guidance as those set out for other retail services.

  • Food services and restaurants with mallonly entrances may open for outdoor dining spaces, delivery and takeout. Dine-in at indoor food courts is prohibited.
  • Entertainment amenities not permitted in Stages 1 or 2, such as movie theatres and waterparks, remain closed.
  • Malls may need to institute the policies that were put in place by retail outlets that remained open as essential businesses or were permitted to reopen during Stage 1, including engineering and administrative controls, such as:
    • Alternative operating hours to address increased cleaning demands.
    • Enhanced security and limiting entrances.
    • Creation and enforcement of walking traffic patterns.
    • Operating by appointment or reservation. o Limiting the number of people who may be in one business at any one time.
    • Restricting fitting room access and implementing cleaning process between fitting room customers.
    • General building management, including signage and hand sanitizer at the entrance of building, and removing gathering settings (e.g., benches).

Industry associations recommend that efforts to screen people for COVID-19 symptoms at shopping malls is best performed at the entry point of the shopping centre rather than at individual shops.

KEEP MALLS SAFE  

Engineering controls Make physical changes in the workplace that separate workers from the hazard or support physical distancing, disinfecting and hygiene.

Administrative controls Make changes to the ways people work and interact, using methods such as policies, procedures, training and signage Workplace safety guidance for the retail sector is available. Workplaces are strongly recommended to review guidelines and take appropriate measures to keep employees and customers safe.

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Photography

All photography studios and services, including portrait, aerial, special event, commercial and industrial photography can reopen.

  • Physical distancing must be maintained between all individuals on set whenever possible and must be taken into consideration when organizing the layout of the set.
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Film & TV

Guidance on Health and Safety for Television Hosts, Technical Crews and other TV and Film Employees during COVID-19

Guidance on Health and Safety for  Television, Film and Live Performance Sector during COVID-19

All film and television production activities will be allowed to resume.

  • Physical distancing must be maintained between all individuals on set whenever possible and must be taken into consideration when organizing the layout of the set.

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Tour & Guide Services

  • For tour and guide services, including boat tours, the number of patrons is subject to gathering limits.
  • Physical distancing of at least two metres must be maintained between all individuals, except for those from the same household or social circle.
  • The outdoor gathering limit of 100 applies if patrons will be outside for the duration of the tour except to access washrooms, in transit to an outdoor area, or for health and safety reasons.
  • As with other gatherings and events, the indoor gathering limit of 50 applies if the gathering is fully or partially indoors

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Pools and Water Recreational Facilities

Public Washrooms Guidance Document

All indoor and outdoor swimming pools and outdoor splash pads and wading pools may open to the public with no access to high-contact aquatic features such as slides and climbing structures.

  • This includes public pools as well as pools situated in hotels, motels, condo parks, resorts and other private facilities.
  • Waterparks, wave pools and water slides will not be permitted to reopen in Stage 2.
  • Change rooms and showers will be available to the public if operators can adequately sanitize and disinfect the facilities.
  • Persons in the place of business shall maintain physical distancing of at least two metres from each other at all times by:
    • Reducing resting areas and pool capacity.
    • Limiting and distancing pool-side seating.
    • Timed entry (e.g., appointment only).
  • Equipment rented or loaned must be disinfected or quarantined appropriately between uses.
  • Aquatic activities such as fitness classes and swim lessons must be in line with physical distancing measures. For example, only other household members can assist swimmers with physical contact.

REOPENING YOUR POOL OR RECREATIONAL WATER FACILITY

If a pool or spa is closed for construction, alteration, or closure of more than four weeks, an inspection must be conducted prior to reopening.

All public pool and public spa operators must provide Peterborough Public Health 14 days’ notice of their intention to open or reopen a public pool or public spa. Upon notice, you will be contacted by a Public Health Inspector to schedule a reopening inspection.

Please note that at this time, spas (hot tubs) have not been permitted to be open.

Recreational Water Opening Notification Form

In light of the current COVID-19 pandemic, there are certain things that you will need to consider before reopening.  Your recreational water facilities must be inspected by an inspector before reopening. The lifesaving society put together a Guide to Reopening Pools and Waterfronts, in order to assist operators and staff to reopening pools and recreational water facilities during Covid-19.

For additional information and resources, visit our webpage for Pool and Spa Operators.

KEEP RECREATIONAL ACTIVITIES SAFE  

  • Practice physical distancing Increase cleaning of frequently touched surfaces.
  • Stay at home and away from others if you are feeling ill.
  • Wash your hands frequently and practice good hygiene.
  • Get tested if you are showing symptoms of COVID-19.

Workplace guidance on measures to protect health and safety is available:

Workplaces are strongly recommended to review guidelines and take appropriate measures to keep employees and customers safe.

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Outdoor Recreational Facilities

Outdoor-only recreational facilities that operate low-contact attractions and activities will be allowed to reopen.

  • This includes activities such as paintball, mini-golf, archery ranges, go-cart tracks and other adventure activities.
  • Locker rooms, change rooms, showers and clubhouses will remain closed, except to the extent they provide access to a washroom or a portion of the facility that is used to provide first aid.
  • Equipment rented, loaned or utilized for outdoor adventure elements (e.g., ladders, ziplines, hand cables) must be disinfected or quarantined appropriately between uses. Activities where equipment cannot be sanitized are not permitted.
  • Recreational activities or areas that do not allow for two-metre physical distancing between patrons are not permitted.
  • Indoor recreational activities are not permitted except for indoor driving ranges and rod and gun clubs.
  • Amusement parks and waterparks (including those attached to hotels) will remain closed.
  • Playgrounds, play structures and outdoor fitness equipment will remain closed.

KEEP OUTDOOR RECREATIONAL ACTIVITIES SAFE  

  • Practice physical distancing Increase cleaning of frequently touched surfaces.
  • Stay at home and away from others if you are feeling ill.
  • Wash your hands frequently and practice good hygiene.
  • Get tested if you are showing symptoms of COVID-19.

Workplace guidance on measures to protect health and safety is available:

Workplaces are strongly recommended to review guidelines and take appropriate measures to keep employees and customers safe.

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Drive-in & Drive-thru Venues

Safety for Outdoor Recreation and Drive-in/Drive-Thru Entertainment Settings during COVID-19 

All existing and new drive-in and drive-thru venues can open for a variety of purposes, such as theatres, concerts, animal attractions and cultural appreciation, such as art installations.

  • Food services are restricted to delivery to vehicles and drive-thru only.
  • Operators must have in place procedures for staff to ensure people remain in their cars except for using the washroom or in an emergency.
  • In addition to other workplace and public health measures, drive-ins and drive-thru venues should:
    • Limit the number of vehicles and how they are parked to ensure physical distancing.
    • Ensure that any washrooms open for use are cleaned and disinfected as frequently as is necessary to maintain a sanitary environment.

Workplace guidance on measures to protect health and safety is available:

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Team Sports and Live Sporting Events

  • Prolonged or deliberate contact while playing sports is not permitted.
  • Team sports in which body contact between players is either an integral component of the sport or commonly occurs while engaged in the sport (e.g., wrestling, judo) are not yet permitted, unless the approach can be modified to prevent prolonged or deliberate physical contact.
  • Amateur and recreational sports leagues may resume so long as they do not allow prolonged or deliberate physical contact between players or if they have modifications to avoid physical contact between players.
  • Leagues must contain no more than 50 participants total. If participants in a league exceed 50, the league may divide into smaller groups of no more than 50. Players are not yet permitted to play against players outside of their league or group.
  • Spectators at all sporting events, including professional sports, will be subject to gathering limits and physical distancing measures, with assigned seating where possible.

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Where do I find more information?

If you have other questions about your workplace, please visit:

ADDITIONAL RESOURCES

 

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