covid 19 virus

COVID-19 – Reporting Complaints

Last Edited/Reviewed: May 26, 2022 

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Complaints Relating to Masks (Face Coverings)
Employee Occupational Health and Safety Concerns
Resources for Businesses and Workplaces
Zero Tolerance


 

Complaints Relating to Masks (Face Coverings)

Though wearing a tight-fitting mask is still being strongly encouraged in all public settings, it is only a legal requirement in the following settings as of April 27, 2022:

  • indoor areas and vehicles of public transit services,
  • hospitals,
  • long-term care homes,
  • retirement homes,
  • congregate care settings, and
  • clinics that provide health care services.

If you have complaints or concerns relating to mask use in one of the facilities mentioned above, you are encouraged to speak to the person responsible for the business or establishment before contacting public health. You may also report your concern via email at info@peterboroughpublichealth.ca, or by phone at 705-743-1000. If your concern is related to a regulated health professional (i.e. chiropractor, dentist, physician, etc.) please direct your complaint to the regulatory college/body.

 

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Employee Occupational Health & Safety Concerns

If you have COVID-19 complaints, concerns, or questions about your workplace please call:

  • Ministry of Labour, Training and Skills Development’s Health and Safety Contact Centre at 1-877-202-0008.

Additional resources have been developed for various sectors by the Ministry of Labour, Training and Skills Development, which can be found here.

 

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Resources for Businesses and Workplaces

Businesses and workplaces that have questions about safe operation in the context of COVID-19 are encouraged to review the provincially-available information, which can be found here. In addition, Peterborough Public Health has a webpage with COVID-19 information for workplaces, which can be found here.

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Zero Tolerance

Respect is a core value of Peterborough Public Health. This drives our commitment to professionalism and effective communication.

We are pleased to take your calls and emails but Peterborough Public Health has zero tolerance for anyone who uses profane, abusive or disrespectful language. Any such calls and emails will not be responded to, and where these messages include threats, police will be contacted.

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